Privacy Policy

1. Introduction

TradeStack ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered customer service platform.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, phone number, business details)
• Call recordings and transcripts
• Customer data you input into the platform
• Payment and billing information
• Communications with our support team

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Train and improve our AI models
• Send technical notices and support messages
• Respond to your comments and questions
• Detect and prevent fraudulent activity

4. Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Professional advisors (lawyers, accountants)
• Law enforcement when required by law
• Third parties in connection with a business transfer

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

7. Contact Us

If you have questions about this Privacy Policy, please contact us at: tradestackbusiness@gmail.com